Where small requirements turn into a big hairy mess of weirdly formulated user stories.
Honestly, if you can login to Salesforce you’re pretty much done. Don’t let people fool you.
Design & Development
I develop myself and I know a bunch of guys who do as well. Together we make half a decent developer. I think.
If Salesforce was already implemented years before and nobody quite knows how to use it except for Harry from IT. Good job Harry.
Marketing cloud which I honestly know nothing about. Better ask someone else.
Maintenance & Support
For if you’re too cheap to look for a fulltime administrator I can help you out from time to time. Not too often though.